CTM reminds customers who received e-mail of subject: “1 New Message”, should ignore and delete the e-mail immediately. CTM confirmed that this email message was not sent by the Company which are suspected to be the regular fraud mail. CTM would like to remind customers to refrain from disclosing any personal information through telephone or Internet, and to avoid clicking on the hyperlink included in any suspicious email to browse on any unknown website.
CTM reiterated that it is not their normal practice to request customers to provide personal information such as ID number, user ID, password and account number over telephone or through e-mail. CTM would like to urge customers to be alert to any deceptive email and phone calls, and to refrain from disclosing or verifying any personal information through telephone or Internet.
Should there be any query, please do not hesitate to call CTM No 1 Hotline:1000.